Get out of Sprint free card.
Last month, Sprint sent out a postcard to it’s customers detailing a change in fees. This is a ticket to getting out of your contract with Sprint, or perhaps a better deal! According to the terms and conditions:
If a change we make to the Agreement is material and has a material adverse effect on Services under your Term Commitment, you may terminate each line of Service materially affected without incurring an Early Termination Fee only if you: (a) call us within 30 days after the effective date of the change; and (b) specifically advise us that you wish to cancel Services because of a material change to the Agreement that we have made. If you do not cancel Service within 30 days of the change, an Early Termination Fee will apply if you terminate Services before the end of any applicable Term Commitment.
So there it is in black and white. The fees were changed, so you can terminate without incurring ETF. The fact that the contract was changed at all should be enough, but Sprint will require you to wait till you get your bill with these new fees on it. When you get your January bill, call Sprint retentions at 1-877-766-7697. Say that you are calling to have your service cancelled due to the recent changes in fees and that your bill was effected. They will ask if there is anything they can do and here is where you can ask for a new phone or lower rate, or maybe even get a SERO plan. If you really want to cancel say so and they will confirm by making a note on your account. Make sure you get the phone rep’s id. Now when you port your number elsewhere, you can call Sprint back to have them waive the ETF fee that they will most likely charge you. Just make sure you get out of Sprint within 30 days of your latest bill.
I am leaving Sprint because I don’t get service in my house. If it wasn’t for that, I would stay with them because they have the best plan prices by far and a decent phone selection. I will probably be switching to AT&T, for a Tilt with 3G or maybe an iPhone. Stay tuned…